Committees and Leadership

Leadership Committee

Officers (Voting)

Officers are voting leaders within the MCoC who oversee day-to-day functions and respond to organizational and operational questions related to the Continuum. They carry key responsibilities for the basic operations of the MCoC, set goals, and develop strategies for committee alignment and decision-making within the Leadership Committee. Officers work in tandem with Committee Chairs to support planning, coordination, and strategic development. They strengthen internal collaboration across the MCoC and represent the Continuum to the broader community.

  • Chair: Matthew McCall of The Home for Little Wanderers

  • Vice Chair: Erica Diamond of Families in Transition

  • Clerk: Owen Westover of The office of Homelessness Initiatives for the Office of Mayor Ruais for the City of Manchester

Members At Large (Voting)

Members-at-Large are voting members of the committee who represent the broader interests and perspectives of the Continuum of Care. They participate fully in deliberations, may introduce motions, and cast votes on committee actions. Members-at-Large support committee operations by contributing subject-matter expertise, system insight, and community perspectives as part of the decision-making body.

  • Daniel Amato of Merrimack Valley Assistance Program

  • Matt Bouchie of Mental Health Center of Greater Manchester

  • Jennifer Bryden, a Community Member

  • Mary Chevalier of 1269 Café

  • Rossana Goding of Catholic Medical Center

  • Mandy Lancaster of Waypoint

  • Katie Tovar-Paciulan of Harbor Care

  • Member At Large (Youth PLE) - VACANT

  • Member At Large - VACANT

  • Member at Large - VACANT

The Leadership Committee serves as the executive body of the Manchester Continuum of Care, providing direction and coordination between General Assembly sessions. The committee is composed of a Chair, Vice Chair, Clerk, and 4–10 Members at Large, all elected by the General Assembly to serve two-year terms.

The Leadership Committee acts on behalf of the General Assembly when it is not in session, oversees administrative and operational duties, manages approved projects, and supports the Chair in systemwide strategic planning.

Elections follow a staggered cycle to ensure continuity of leadership:

  • Odd years: Starting in 2023, Vice Chair, Clerk, and At-Large Members 1–5

  • Even years: Starting in 2024, Chair and At-Large Members 6–10

Non-Voting Members

Non-Voting Members are individuals who regularly participate in the work of the committee but do not hold voting authority. They contribute expertise, provide updates relevant to their roles or agencies, engage in discussion, and support coordination and implementation activities. Non-Voting Members may offer recommendations and assist with operational follow-through but do not make motions or cast votes on committee decisions.

  • Todd Flemming of Department of Planning for the City of Manchester

  • Erik Lesniak of the Office of Economic Development for the City of Manchester

  • Meghan Morrow-Rafferty of the Institute for Community Alliances

  • Chertina Walker of the Institute for Community Alliances

  • Robyn Malchanoff of the Institute for Community Alliances

Ex Oficio Members (Non-Voting)

Ex Oficio Members sit on the Leadership Committee by virtue of holding a designated role in an MCoC committee. Ex Officio Members participate in discussion, share updates, support system coordination, and provide committee perspectives but do not cast votes.

  • Jonathan Routhier of the Mental Health Center of Greater Manchester

  • Jennifer Chisholm of the New Hampshire Coalition to End Homelessness

  • Emily Reisine of Veterans Affairs

Committees and WorkGroups

In addition to General Assembly Meetings and Leadership Committee Meetings, the MCoC operates four committees and several workgroups, each with its own meeting schedule, leadership structure, and scope of work. Meetings are closed to the general public unless a request to attend is made in advance.

Each committee may act on matters within its designated scope — such as event planning, data collection, initial drafting of program recommendations, and system - level work related to its focus area — without prior approval from the Leadership Committee or General Assembly. Workgroups function under their respective committees to complete specialized tasks or support targeted areas of system coordination. Committees bring forward recommendations for broader review when required by charter or when systemwide decisions are needed.

Coordinated Entry (CE) Committee

Focused on troubleshooting and problem - solving whenever there are challenges in the Coordinated Entry System in Manchester and ensuring quality data in the Manchester CoC Coordinated Entry Program in Homeless Management Information System (HMIS). 

Meets: Second Thursday of every month at 10:00am.

Chair: Samantha Robertson of Families in Transition

Vice Chair: Jessica Turcotte

To attend: Please contact the Chair, Samantha Robertson.

Workgroup:

  • Coordinated Entry Case Conferencing - Second Thursday of the Month, 10AM - 11AM

    • Case conferencing is a coordinated entry practice where service providers meet regularly to review active cases, identify housing opportunities, and collaboratively problem-solve barriers for individuals and families experiencing homelessness. These meetings help ensure that resources are matched transparently and equitably, improve communication across agencies, and support consistent progress toward housing placements.

Veterans Committee

A collaboration between the MCoC, the Greater Nashua Continuum of Care, and the Balance of State Continuum of Care to focus on the unique needs of veterans who experience homelessness. The subcommittee has worked to establish a strategic statewide strategy to prevent and end among veterans who are experiencing homelessness. 

Meets: Fourth Tuesday of the month at 1:00pm.

Chair: Katie Tovar - Paciulan of Harbor Care

Vice Chair: Emily Reisine of Veterans Affairs

To attend: Please contact the Chair, Katie Tovar - Paciulan.

Workgroups:

  • Veterans Case Conferencing - Every Two Weeks on Monday, 1PM - 2PM

    • The Veterans Case Conferencing Meeting brings together service providers, housing partners, and veteran-focused agencies to review active cases and coordinate housing pathways for veterans experiencing or at risk of homelessness. Participants collaborate to identify barriers, align available resources, streamline referrals, and ensure timely progress toward permanent housing. This meeting supports consistent communication across the veteran service network and helps maintain an accurate, up-to-date understanding of veteran needs and system capacity.

Homeless Outreach Committee

The Homeless Outreach Committee brings together outreach providers and system partners to coordinate field-based engagement, share real-time updates, and address emerging needs among individuals experiencing unsheltered homelessness. The committee focuses on improving communication between teams, aligning outreach strategies, identifying resource gaps, and ensuring consistent connection to services, shelter, and housing pathways across Manchester.

Meets: Fourth Wednesday of the month at 9:00am.

Chair: Matt Bouchie of The Mental Health Center of Greater Manchester

Vice Chair: Open

To attend: Please contact Chair, Matt Bouchie.

Workgroups:

  • Community Care Team (CCT) - First Wednesday of the month, 9:00AM - 10AM

    • Focused on presenting and discussing the most complex cases of individuals and families experiencing homelessness in Manchester in order to develop collaborative plans to provide the most effective services. These individuals and families are high utilizers of services throughout the community and also those that may be the most difficult to engage in services.

Data and Program Evaluation Committee

The Data and Evaluation Committee oversees systemwide data integrity, performance monitoring, and outcome analysis across the Manchester Continuum of Care. The committee reviews HMIS data quality, supports providers in improving reporting accuracy, and analyzes trends to inform decision-making, funding priorities, and system planning. Its work ensures that programs have reliable data to guide interventions, measure effectiveness, and demonstrate progress toward reducing homelessness in Manchester.

Meets: Fourth Tuesday of the month at 10:00am.

Chair: Erica Diamond of Families in Transition

Vice Chair: Jennifer Chisholm of New Hampshire Coalition to End Homelessness

To attend: Please contact the Chair, Erica Diamond.

The General Assembly

Since its inception, the MCoC has grown its membership and currently includes the following organizations, municipalities, and agencies as members:

  • Home for All Coalition

  • HOPE for New Hampshire Recovery

  • Housing Action New Hampshire

  • Housing and Urban Development

  • Institute for Community Alliances

  • Liberty House

  • Light of Life

  • Makin’ it Happen

  • Manchester Community Resource Center

  • Manchester Housing and Redevelopment Authority

  • Members First Credit Union

  • Mental Health Center of Greater Manchester

  • Merrimack Valley Assistance Program

  • NH Catholic Charities

  • NH Charitable Foundation

  • NH Coalition to End Homelessness

  • NH  Bureau of Housing Supports

  • NH Department of Economic Affairs

  • NH Healthy Families

  • NH Housing and Finance Authority

  • NH DHHS – Office of Health Equity

  • Office of Congressman Pappas

  • Office of Senator Shaheen

  • REACH Crisis Services

  • Revive Recovery

  • Salvation Army

  • Shower Them

  • Sobriety Centers of New Hampshire

  • Southern New Hampshire Services

  • The Home for Little Wanderers

  • United Methodist Church

  • VA Medical Center

  • Veterans Inc.

  • Wanderlust Therapeutic Services

  • Waypoint 

  • Youth Success Project

  • Youth Villages

  • YWCA

  • Zeal Church

  • 1269 Café

  • 211 NH

  • Alderman Kantor

  • Alderman Goonan

  • Alderwoman Thomas

  • Amerihealth Caritas NH

  • Amoskeag Health

  • Brady Sullivan Properties

  • Bridges Support Services

  • CAP Hillsborough and Rockingman

  • CMC Healthcare for the Homeless

  • City of Manchester Homelessness Initiatives

  • City of Manchester Fire Dept

  • City of Manchester Planning Dept

  • City of Manchester Finance Dept

  • City of Manchester Economic Development Dept

  • City of Manchester Welfare Dept

  • City of Manchester Health Department

  • City of Manchester School District

  • City of Manchester Library

  • City of Manchester Police Dept

  • Clear Path for Veterans

  • Community Member

  • Homelessness Initiatives Consulting

  • Dartmouth Hitchcock Medical Center

  • East Coast Evolution Leadership

  • Easterseals

  • Elliot Health Systems

  • Families in Transition

  • Family Promise of Southern NH

  • First United Methodist Church

  • Good Samaritan Network

  • Grandmaison Recovery Homes Inc.

  • Granite Leader

  • Granite United Way

  • Greater Nashua CoC

  • Harbor Care

  • Helping Hands Outreach

  • Hillsborough County Commissioner

  • Hillsborough County DOC